General Terms and Conditions
Here you will find our most important legal documents. The product conditions can be found with our products.
General Banking Conditions
The General Banking Conditions state your rights and obligations and ours. The conditions have been simplified, clarified, and adapted. They are written in more understandable language. All banks in the Netherlands use the same conditions.
- Read the explanation of the General Banking Conditions on NvB.nl (Dutch)
- General Banking Conditions 2017 (Dutch)
Product Conditions
In addition to the General Banking Conditions, there are also product conditions. These align with the specific product you purchase from us. You can find the product conditions with our products.
- Products for private individuals (example link)
- Products for businesses (example link)
- Key Investor Information (example link)
Comparison Cards
On a comparison card, you will find information about our services. Other financial institutions also have similar documents, allowing you to compare us and our rates.
- Mortgage (example link)
- Wealth Accumulation (example link)
- Risk Hedging (example link)
- Pension Application Employer (example link)
Glossary
We want to be transparent about the costs we charge for current accounts and the most common payment services. That is why we, along with all banks, use the same terms. If you want more information about the meaning of a term, please see our glossary.