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Frequently Asked Questions

Find answers to the most frequently asked questions about our services

How can I open an account with Rabobank?

You can easily open an account with Rabobank by registering online via our website. Fill in the registration form, upload the necessary documents, and we will contact you within 5 working days for further processing of your application.

What are the benefits of mobile banking?

How does the Call Money account work?

With a Call Money account, you can save flexibly with an attractive interest rate. You can deposit and withdraw money whenever you want, without a notice period. The interest is calculated daily and credited to your account monthly.

What is the difference between Call Money and Term Deposit?

Call Money offers flexibility with daily withdrawal options, while Term Deposit offers a higher interest rate in exchange for a fixed term during which you cannot withdraw your money. Choose Call Money for flexibility or Term Deposit for a higher return over a longer term.

How can I change my password?

You can change your password by logging into online banking or the Rabobank app. Go to 'Settings' and select 'Change Password'. Follow the on-screen instructions to set a new password. Ensure a strong password with a combination of letters, numbers, and special characters.

What should I do if I lose my debit card?

If you lose your debit card, block it immediately via online banking, the Rabobank app, or contact our customer service. We will block your card and request a new one for you.

How do I contact customer service?

You can contact our customer service by phone, email, or chat. Visit our contact page for current contact details and opening hours.

Is my data safe with Rabobank?

Yes, we take the security of your data very seriously. We use advanced security technologies and protocols to protect your personal and financial information. Read more about our security policy on our website.